There are no service bulletins at this time.
If your plans change and you do not need your ride, please call to cancel at least one hour before your earliest pickup time. WTA enforces a no-show policy. If you habitually no-show, we can temporarily suspend you from service.
Failing to cancel a ride is called a no-show and occurs when:
A missed trip is not considered a no-show when:
If you no-show on a day when you have booked more than one trip, we will not automatically cancel your later trips. Please cancel each trip you don't need to avoid receiving multiple no-shows on a single day.
If you continue to no-show after the first suspension, the next suspension can last 14 days. Further no-show suspensions can last 30 days.
Riders can appeal a suspension before it takes effect. Call (360) 733-1144 for a copy of our suspension policy.
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4011 Bakerview Spur Bellingham, WA 98226