WTA’s paratransit service provides curb-to-curb (and if needed, door-to-door) transportation to riders whose disability prevents them from riding our fixed route bus system. Paratransit service is designed to be equal to—not better than—our fixed route service. For this reason, paratransit’s service area and hours of operation mirror those of our fixed routes.
Like fixed routes, paratransit is public transportation, so riders will often share their rides with others. Grouping rides efficiently is essential for meeting rider demand, as hundreds of trips are scheduled every day. Riders can book paratransit trips for any type of trip; no trip purpose is more important than another.
You may use paratransit for any trip purpose, other than a medical emergency. Paratransit riders use the bus to get to work or school, to visit friends and family, to go shopping, or to church, to see movies, enjoy parks and trails, keep medical or dental appointments, and many other trip purposes. By law WTA may not give one trip purpose priority over another.
Everyone who rides paratransit must qualify and be approved before riding. For more information about who can ride click here.