After you are approved to ride, you call (360) 733-1144 to request rides no later than 5 pm the night before you plan to travel. You can make your reservation up to 7 days in advance. Please give as much advance notice as you can; this helps us to schedule rides efficiently.
Paratransit service is offered everywhere WTA offers fixed routes. The paratransit service area is ¾ of a mile on either side of fixed routes. Hours of service vary depending on your starting point and destination. Paratransit service areas mirror WTA’s fixed routes, so the service hours available in a given area depend on the fixed route hours of service offered there. To find out if paratransit will work for a specific trip, call (360) 733-1144.
Paratransit is not individual transportation. Whenever possible, we combine trips in order to serve as many passengers as possible.