Can I ride paratransit?
You may be eligible to ride Paratransit if your disability prevents you:
- From getting to or from a fixed route bus stop
- Getting on or off a fixed route bus
- Riding or navigating the fixed route bus system
You are not automatically eligible to ride Paratransit based on the following:
- Your age
- Disability, even if verified by SSA, SSI or the VA
- Need for dialysis treatment
- A note from your doctor
The following are not factors in determining your eligibility to ride Paratransit:
- Lack of familiarity with the fixed route system
- Illiteracy
- Inability or limited ability to read or speak English
- Fear of crime
- Preference for paratransit due to scheduling, routing, or inconvenience of fixed route system
Everyone who rides paratransit must first apply for eligibility; requirements are established by the Americans with Disabilities Act (ADA). Eligibility is not based only on having a disability or medical diagnosis, but on whether or not these prevent you from riding fixed route buses.
Some riders are able to use our fixed route buses for many—but not all—of their trips. If your disability prevents you from making some trips on our fixed route bus (for example, trips that require you to walk farther to a stop than you are able), you would be eligible for Paratransit on those trips.
If you are unable to make any of your trips on our fixed route system, you would be eligible for all of your trips on Paratransit.
Disabled children age seven and under are not eligible for paratransit service. Paratransit does not provide transportation to and from school. Please contact your school district for assistance.