How to Pay Your Fare with Umo

You can pay your bus fare using a physical Umo Card or the Umo Mobility App on your smartphone. Manage your account online to track your balance or set up auto-load so your balance never runs out.


Get Started
  • Umo Card: Pick one up at the Bellingham Station Customer Service Lobby or order by phone at (360) 676-7433.
  • Mobile App: Search for "Umo Mobility" in the App Store or Google Play to download it for free.


Paying your fare with your Umo Card

As you board the bus, look for the Umo reader on your right.

  1. Hold your card over the dark square target on the reader.
  2. Watch for the green light, once it flashes, you are ready to ride!


Here's what it looks like:​​

Umo How to Tap.png


Paying your fare with your Umo Mobile App
  1. Open the app home screen to display your code.
  2. Hold your phone screen facing the reader on your right as you board.
  3. The reader screen will show a live video feed to help you align your code with the target.
  4. Listen for the beep and watch for the green light to show your fare is accepted.

Frequently Asked Questions About Umo

How Umo works

Your Umo Card or Umo Mobility App acts like a debit account. Simply tap your card or smartphone on the bus reader to pay your fare. Stored value never expires and can be used on all WTA fixed routes, including Route 80X and Skagit Transit connections. Reduced fares automatically apply if your account is qualified.


Fare Capping

Pay as you go with stored value without overpaying. Fare capping automatically limits your total costs:

  • Fixed Route Daily Cap: $6.00 (all additional rides that day are free)
  • Fixed Route Monthly Cap: $60.00 (all additional rides that month are free)
  • Paratransit Daily Cap: $6.00 (all additional rides that day are free)
  • Paratransit Monthly Cap: $30.00 (all additional rides that month are free)


Getting Started & Costs​
  • Umo Mobility App: Free to download (App Store or Google Play).
  • Physical Umo Card: Costs $3. Available for purchase at Bellingham Station, BTC and WCC Bookstores, and any Haggen grocery store
  • Note: You can switch from a card to the app, but doing so deactivates the physical card.


Managing & Reloading Your Account

Purchases post instantly to your account and are ready for immediate use. You can reload your card online or in person. If you register your card, you can set it up to automatically reload stored value.


​How do I register my Umo Card?

Visit the Customer Service Lobby at Bellingham Station, or complete the simple process online. Note: you cannot register your card through the Mobile App.
Where can I reload my ​Umo Card?

  • www.ridewta.com
  • Your customer account online at Umopass.com  
  • Customer Service Booth inside the Bellingham Station lobby.
  • If you register your card, you can set it up to automatically reload passes or stored value. ​


​How can I pay my fare using my smart phone?​

Download the ​Umo Mobile App from the App Store or Google Play (just search for "Umo Mobility​"). If you already have an Umo Card, you can convert your account to mobile using the app. Note that once you convert your Umo Account to mobile, you can no longer pay using your Umo Card. If you have ”Location” on in your phone, Umo will automatically know you want WTA as your home agency.

How do I add or change personal information on my Umo Account?

If you use an Umo Card, click here. Login to your account, then select the Contact Info link displayed in the dark bar at the bottom of every screen. Type in the new information in the appropriate field(s) then click on the Save Contact Info button.

If you use the Mobile App, you can add or change personal information by selecting the My Account option on the menu, then selecting the Contact Info option. Type in the new information in the appropriate field(s) then click on the Save Contact Info button.

You can also update your information by calling WTA at (360) 676-7433 or by visiting the Customer Service Desk in the lobby at Bellingham Station.