Paratransit provides curb-to-curb transportation to people who are unable to ride fixed route buses due to a mental or physical disability.
Everyone who rides Paratransit must first apply for eligibility. Eligibility requirements have been established by the Americans with Disabilities Act (ADA). To apply for eligibility, call (360) 733-1144.
Paratransit trips must be requested in advance. Requests can be made until 5 pm the day before you ride, and up to 7 days in advance. Subscription service is also available for repeat trips.
The Paratransit service area mirrors our fixed route service area; it is offered wherever we offer fixed route service. Click here to see a map of the service area. Paratransit hours of service also mirror fixed route hours of service. For hours of service in your area, call (360) 733-1144.
Paratransit is curb-to-curb. If you need door-to-door service--assistance from the driver between your door and the bus and the bus and your destination--please make this request when calling in your trip reservation.
For more information about Paratransit, please give us a call at (360) 733-1144, or (360) 676-6844 Teletype Users ( TTY).
Please note: Our website provides a summary of our policies, Washington State Law and the Americans with Disabilities Act of 1990. This should not be construed as the full and complete explanation or content of WTA policies, local, State and Federal Law. Actual WTA policies, local, State and Federal Laws take precedence.