How to Ride

Want to learn how to ride the bus? Do you have questions about WTA's services or accessibility? Then you're in the right place! Have a look through our informational articles here or feel free to call our wonderful Customer Service Representatives at (360) 676-7433 with your questions.

Quick Tips for First-Time Riders

Here are some quick tips for first-time riders:

  • Arrive at your bus stop a few minutes early.
  • If you have a bike, place the bike on the rack before boarding the bus. Click he​re​ for details on how to load your bike. You can also watch a video--one of the seven in our series of short videos, below.
  • Board the bus at the front door.  
  • Exit the bus at the rear door. 
  • Have your fare or pass ready as you step on the bus. 
  • You’ll need exact change as drivers do not carry cash. We do not accept debit or credit cards.
  • Drop coins or tokens in the small slot in the top of the box by the driver or insert your bill into the feeder. 
  • Pull the cord to let the driver know you need to get off at the next stop. 
  • If you are unsure which stop you want, the driver will be happy to help you.

How to Cross the Street Safely After Getting Off the Bus

Check out our YouTube video about how to safely cross the street after getting off the bus. Safety first!