Emergency Ride Home
The Emergency Ride Home program provides you with a free taxi ride in the event of an emergency. You can book an Emergency Ride Home if you traveled to work by bus, vanpool, carpool, bicycling, or walking.
To be eligible:
- You must be a current WTA bus pass holder or a registered Smart Trips participant
- And you must also have arrived to work (on the day of the request) by bus, vanpool, carpool, bicycling, or walking.
The following situations qualify you for Emergency Rides Home:
- you or a family member becomes ill during your work day
- your supervisor requires you to work past your normal quitting time, without advance notice
- your carpool or vanpool driver experiences any of the above situation
- Eligible participants can book up to three Emergency Rides home per calendar year
- Rides must be between 8 am and 8 pm, Monday through Friday
- Trips must be made within Whatcom or Skagit County
Booking an Emergency Ride Home:
- Call 676-RIDE
- The WTA Customer Service Representative will confirm that you are a current WTA bus pass holder or a registered Smart Trips participant
- The WTA Customer Service Representative will request your travel information, assign you an authorization number and book a taxi pick-up for you
- If you are a bus pass holder, give the taxi driver your authorization number and show your WTA bus pass. Smart Trips participants give your authorization number only
- You can make one stop en route from your worksite if needed to pick up a prescription, a sick family member, etc.
Hours of Operation:
Monday - Friday 8 a.m. to 8 p.m.